Terms & Conditions

1. Company Information

These Terms and Conditions ("Terms") govern your use of the Calmmind website and subscription service. Calmmind is a trading name of Itson Group Ltd, a company registered in Northern Ireland (Company Number: NI718987).

Registered Address: Office 517, Unit 6, 100 Lisburn Road, Belfast, BT9 6AG
Contact: [email protected]
Email: [email protected]

2. Acceptance of Terms

By accessing our website or purchasing our products, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our service. We may update these Terms from time to time, and your continued use constitutes acceptance of any changes.

3. Products and Services

Calmmind offers nutritional supplements designed to support focus, calm, and emotional regulation. Our products are food supplements and are not intended to diagnose, treat, cure, or prevent any disease.

• Products are manufactured in GMP-certified facilities in the UK
• All ingredients are clearly listed and evidence-based
• Products are suitable for ages 6+ (consult GP for children under 6)
• Third-party tested for purity and potency

4. Subscription Service

4.1 Free Trial

New customers can access a 30-day free trial. You will receive your first month's supply at no charge. If you do not cancel before the trial ends, you will be charged the standard subscription price.

4.2 Recurring Billing

After your free trial, you will be charged £39.99 per month on the same date each month. Billing cycles are monthly unless you modify or cancel your subscription.

4.3 Price Changes

We may change subscription prices with 30 days' notice. Existing subscribers will receive email notification of any price changes, which will take effect on your next billing cycle.

5. Cancellation and Refunds

5.1 Cancellation

You may cancel your subscription at any time by emailing [email protected] or through your online account. Cancellations must be received at least 24 hours before your next billing date to avoid charges.

5.2 Money-Back Guarantee

We offer a 30-day money-back guarantee. If you're not satisfied with our product, contact us within 30 days of purchase for a full refund, including return postage.

5.3 Pause Subscriptions

You may pause your subscription for up to 3 months if needed. Contact customer service to arrange a pause, and we'll resume delivery on your requested date.

6. Shipping and Delivery

• Free standard delivery (2-3 business days) within the UK
• Next-day delivery available for £4.99
• We ship to UK addresses only
• Delivery is to the address provided during checkout
• Risk of loss passes to you upon delivery

7. Health and Safety

• Not suitable for children under 6 years
• Pregnant or breastfeeding women should consult their GP
• Do not exceed recommended dosage
• Discontinue use if adverse effects occur
• Store in a cool, dry place away from children

8. Intellectual Property

All content on our website, including text, graphics, logos, and software, is the property of Itson Group Ltd (trading as Calmmind) and is protected by UK and international copyright laws. You may not reproduce, distribute, or create derivative works without our written permission.

9. Privacy and Data Protection

We are committed to protecting your privacy in accordance with the UK GDPR and Data Protection Act 2018. Please review our Privacy Policy for detailed information about how we collect, use, and protect your personal data.

10. Limitation of Liability

To the extent permitted by law, Itson Group Ltd's (trading as Calmmind) liability is limited to the value of the products purchased. We are not liable for any indirect, incidental, or consequential damages.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.

11. Consumer Rights

Under the Consumer Rights Act 2015, you have the right to receive goods that are as described, fit for purpose, and of satisfactory quality. If products are faulty, you may be entitled to a repair, replacement, or refund.

You also have the right to cancel online purchases within 14 days of receipt under the Consumer Contracts Regulations 2013.

12. Governing Law

These Terms are governed by English law. Any disputes will be subject to the exclusive jurisdiction of the English courts. If you're a consumer in Scotland or Northern Ireland, you may also bring proceedings in the courts of your home country.

13. Contact Information

If you have any questions about these Terms, please contact us: