Frequently Asked Questions
Everything you need to know about Calmmind, from safety and dosage to ordering and delivery.
Safety & Ingredients
Yes, Calmmind has been formulated for safe use by both children and adults. Our ingredients are used at evidence-based dosages that have been studied across different age groups, and our formulation has been reviewed by qualified nutrition experts.
Age recommendations:
- Children (Ages 6-12): 1 capsule daily with breakfast
- Teenagers & Adults (Ages 13+): 2 capsules daily with breakfast
- Under 6: Please consult your GP first
For adults with ADHD: Many adults find Calmmind helpful for workplace focus, stress management, and emotional regulation. The same evidence-based nutrients that support children also benefit adults.
Always consult your healthcare provider before starting any new supplement, regardless of age.
In most cases, yes. The ingredients in Calmmind are nutritional supplements that work through different mechanisms than prescription ADHD medications. However, we strongly recommend consulting your prescribing physician before adding any supplement to your treatment regime.
Important considerations:
- Always inform your doctor about all supplements you're taking
- Monitor for any changes in medication effectiveness
- Some ingredients may enhance the absorption of certain medications
- Your doctor may want to adjust medication timing or dosage
Calmmind contains six evidence-based ingredients, each supported by clinical research:
N-Acetylcysteine (NAC)
Reduces irritability and repetitive behaviours. Supports brain detoxification and neurotransmitter balance.
Omega-3 EPA/DHA
Supports attention and mood regulation. Essential for healthy brain function and reducing inflammation.
Magnesium Glycinate
Supports focus and reduces hyperactivity. Essential for dopamine production and nerve function.
Vitamin D3
Supports neurodevelopment and mood. Often deficient in ADHD populations.
Zinc Picolinate
Supports dopamine function and cognitive performance. Uses the most absorbable form of zinc.
B-Complex Vitamins
Essential cofactors for neurotransmitter synthesis including dopamine, serotonin, and GABA. Eight active B-vitamins including B6 (10mg), B12 (100μg), and Folate (400μg) support brain energy metabolism and cognitive function.
Calmmind is generally well-tolerated. The ingredients are nutritional supplements rather than pharmaceutical drugs, so side effects are typically mild and uncommon.
Potential mild effects (rare):
- Mild digestive upset if taken on an empty stomach
- Temporary changes in stool consistency (from magnesium)
- Fishy burps (from omega-3s) - minimised by taking with food
To minimise any effects: Always take with breakfast and plenty of water. If you experience any concerning symptoms, discontinue use and consult your healthcare provider.
Yes, Calmmind is 100% vegan and allergen-friendly:
- ✓ Vegan - no animal products or derivatives
- ✓ Gluten-free
- ✓ Dairy-free
- ✓ Soy-free
- ✓ No artificial colours or preservatives
- ✓ No common allergens
Manufactured in a facility that meets strict allergen control standards. If you have specific allergies, please review the full ingredient list or contact us for more detailed information.
Calmmind meets the highest quality and safety standards:
- ✓ GMP (Good Manufacturing Practice) certified facility
- ✓ ISO 22000 food safety certification
- ✓ Third-party tested for purity and potency
- ✓ Heavy metals testing on every batch
- ✓ Microbiological safety testing
- ✓ Certificate of Analysis available for each batch
Additional quality measures:
- HACCP compliant manufacturing processes
- Pharmaceutical-grade ingredients sourcing
- Stability testing to ensure shelf life
- UK manufactured and quality controlled
Calmmind is uniquely evidence-based and comprehensive:
What makes us different:
- ✓ Every ingredient backed by clinical trials specifically for ADHD/autism
- ✓ Optimal dosages based on research, not arbitrary amounts
- ✓ Synergistic formulation - ingredients work together
- ✓ UK formulated by qualified nutritionists
- ✓ Transparent about what's included and why
- ✓ No unnecessary fillers or "kitchen sink" approach
Unlike many supplements that:
- Use mega-doses without evidence
- Include ingredients with no ADHD research
- Focus on marketing claims over science
- Use cheap, poorly absorbed forms
We focus on quality over quantity - fewer ingredients, but each one evidence-based and properly dosed.
Usage & Dosage
Simple daily routine:
- Take with breakfast for best absorption
- Swallow capsules with a full glass of water
- Take at the same time each day for consistency
- Don't take on an empty stomach
Dosage by age:
- Ages 6-12: 1 capsule daily
- Ages 13+: 2 capsules daily
Consistency is key - daily use provides the best results.
Results vary by individual, but most families notice improvements within 2-4 weeks of consistent daily use.
Timeline expectations:
- Week 1-2: Body begins building nutrient levels
- Week 2-4: Most families notice initial improvements
- Week 4-8: Full benefits typically become apparent
- 3+ months: Optimal long-term support
What to look for: Improved focus, calmer responses to stress, better emotional regulation, reduced hyperactivity.
Everyone's journey is different. Give your body time to build up nutrient levels for best results.
We recommend sticking to the suggested dosage. Our formulation provides optimal amounts based on clinical research, and more isn't necessarily better.
Important points:
- Exceeding recommendations won't speed up results
- Some nutrients can cause digestive upset in larger amounts
- Fat-soluble vitamins can accumulate in the body
- Our dosages are designed for daily, long-term use
If you feel you need a different dosage, please consult your healthcare provider who can assess your individual needs.
Don't worry - just get back on track the next day.
If you forget:
- Take it as soon as you remember if it's before lunch
- If it's afternoon/evening, skip that dose and resume tomorrow
- Never double dose to "catch up"
- Focus on building a consistent daily routine
Tips for remembering:
- Keep your bottle next to your breakfast items
- Set a daily phone reminder
- Use a pill organiser
- Link taking it to an existing morning habit
Yes, the capsules can be opened if needed. This is a common concern for parents of younger children.
How to give opened capsules:
- Open capsule and mix contents into a small amount of food
- Best mixed with: yoghurt, applesauce, smoothies, or porridge
- Avoid mixing with hot foods (above body temperature)
- Use immediately after opening - don't store mixed contents
- Make sure all contents are consumed
Taste considerations: Some ingredients have a mild earthy taste. Sweet foods like fruit puree work well to mask any flavour.
Generally yes, but check for overlapping ingredients to avoid excessive intake:
Safe to combine with:
- ✓ Probiotics and digestive supplements
- ✓ Single vitamins not in our formula (e.g., Vitamin C, K2)
- ✓ Herbal supplements (chamomile, passionflower)
- ✓ Protein powders and meal replacement shakes
Be cautious with:
- ⚠️ Multivitamins (may contain overlapping nutrients)
- ⚠️ Additional magnesium, zinc, or vitamin D supplements
- ⚠️ Other omega-3 supplements
- ⚠️ Individual B-vitamin supplements
Our recommendation: List all your current supplements and discuss with your healthcare provider to ensure optimal dosages and avoid nutrient interactions.
Ordering & Delivery
Our first month free offer lets you try Calmmind risk-free:
- ✓ First month completely free (£0.00)
- ✓ Card details secured at signup
- ✓ Free UK delivery included
- ✓ Cancel anytime before your second monthly charge
- ✓ Keep your first supply even if you cancel
What happens next:
- You'll receive your first month's supply within 2-3 days
- Your card will be charged £0.00 initially
- We'll send email reminders before your second month
- Month 2 onwards: £39.99/month automatically
- Cancel anytime - easily online or by phone
UK Delivery Times:
- Free Trial: 2-3 business days
- Regular Orders: 1-2 business days
- Next Day Delivery: Available for urgent orders
Shipping Information:
- Orders processed Monday-Friday
- Orders placed before 2pm ship same day
- Weekend orders ship on Monday
- Tracked delivery with email notifications
- Discreet packaging - no product names on box
We'll send tracking information as soon as your order ships.
Currently, we only deliver within the United Kingdom (England, Scotland, Wales, and Northern Ireland).
UK Delivery Areas:
- ✓ England (including all postcodes)
- ✓ Scotland (including Highlands and Islands)
- ✓ Wales
- ✓ Northern Ireland
International Expansion: We're working on expanding to other countries. If you're interested in international delivery, please contact us to join our waiting list for updates.
We guarantee your order reaches you in perfect condition.
If your package is damaged:
- Contact us immediately with photos of the damage
- We'll send a replacement within 24 hours
- No need to return the damaged items
- Full refund if replacement isn't satisfactory
If your package doesn't arrive:
- Check with neighbours and safe places first
- Contact us if it's been more than 5 business days
- We'll trace the package with our courier
- Immediate replacement sent if package is lost
Contact our customer service team at [email protected] or through live chat for any delivery issues.
Transparent, simple pricing with no hidden costs:
Monthly Subscription:
- £39.99 per month (after free trial)
- 30-day supply included
- Free UK delivery always included
- Cancel anytime, no minimum commitment
What's included in the price:
- ✓ Premium quality ingredients
- ✓ GMP certified manufacturing
- ✓ UK delivery
- ✓ Customer support access
- ✓ Account management tools
Cost comparison: Less than £1.33 per day for comprehensive nutritional support - often less than a daily coffee!
We accept all major payment methods for your convenience:
Credit & Debit Cards:
- ✓ Visa
- ✓ Mastercard
- ✓ American Express
- ✓ Maestro
Digital Payments:
- ✓ Apple Pay
- ✓ Google Pay
- ✓ PayPal
Security guarantee: All payments are processed through secure, encrypted channels. We never store your full card details on our servers.
Automatic billing: Your chosen payment method will be charged automatically each month unless you cancel.
Account & Subscription
Cancelling is easy and can be done anytime:
Online (quickest method):
- Log into your account at calmmindlabs.com
- Go to "Manage Subscription"
- Click "Cancel Subscription"
- Confirm cancellation - effective immediately
By phone:
- Available through email and live chat
- Available Monday-Friday, 9am-5pm
- Cancellation processed immediately
By email:
- Email: [email protected]
- Include your name and order number
- Processed within 24 hours
No cancellation fees, no questions asked, no pressure to stay.
Yes! You can pause your subscription for up to 3 months.
Common reasons to pause:
- Going on holiday
- Have extra stock built up
- Taking a break to try other approaches
- Financial considerations
How to pause:
- Log into your account online
- Select "Pause Subscription"
- Choose pause duration (1-12 weeks)
- Automatic restart on your chosen date
During pause period: No charges, no shipments, account remains active for easy restart.
Yes, you can adjust delivery timing to suit your needs:
Available frequencies:
- Every 4 weeks (standard - 30-day supply)
- Every 6 weeks (if using reduced dose)
- Every 8 weeks (for multiple family members)
How to change:
- Log into your account
- Go to "Delivery Settings"
- Select new frequency
- Changes take effect with your next order
Most families find every 4 weeks works perfectly, but we're flexible to your needs.
We offer a comprehensive 30-day money-back guarantee:
What's covered:
- Full refund if you're not satisfied
- No questions asked policy
- Keep any products you've received
- No return shipping required
How to request a refund:
- Contact us within 30 days of your first order
- Email [email protected] or use live chat
- Refund processed within 3-5 business days
- Money returned to original payment method
Our commitment: We want you to feel confident trying Calmmind. If it's not right for your family, we'll make it right.
Easy account management through your online dashboard:
To update delivery address:
- Log into your account at calmmindlabs.com
- Go to "Account Settings"
- Update "Delivery Address"
- Changes apply to your next shipment
To update payment details:
- Go to "Payment Methods" in your account
- Add new card or update existing
- Set as default payment method
- Old payment method can be removed
Need help? Our customer service team can assist with any account changes. Contact us at [email protected] or through live chat.
We understand that payment issues happen - here's what we do:
If payment fails:
- We'll automatically retry payment 2 more times
- Email notification sent after each failed attempt
- Grace period of 7 days to update payment details
- No immediate cancellation or service interruption
During grace period:
- Your subscription remains active
- Next shipment may be delayed
- Easy payment update through your account
- Customer service available to help
To avoid issues: Keep payment details current and ensure sufficient funds. Set up account notifications to stay informed about upcoming charges.
Still Have Questions?
Contact our team or start your risk-free trial today